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Level 1

4 points

Payment taken out of account but game not credited.

payment wasn't accepted on a card. I changed the card and a day later the new card was charged but the game wasn't credited with the charge. How can I get a refund?

iPhone 6 Plus, iOS 11.3

Posted on Apr 20, 2018 12:18 PM

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turingtest2

Level 10

272,725 points

Posted on Apr 20, 2018 12:23 PM

Visit https://reportaproblem.apple.com. Locate the item and request a refund.

tt2

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Payment taken out of account but game not credited.

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