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Hi, can someone help me I had to erase my phone and reload via backup-cloud Im now stuck as I'm being asked for the apple ID password for an old email account to restore app purchases The account in the cloud is inactive Apple helped me move email addresses What can I do as I can't get by this stage
iPhone 6s plus
there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
Or fill out and submit this form.
help old apple ID looking for old password- Non existent
