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Question: help old apple ID looking for old password- Non existent

Hi, can someone help me I had to erase my phone and reload via backup-cloud Im now stuck as I'm being asked for the apple ID password for an old email account to restore app purchases The account in the cloud is inactive Apple helped me move email addresses What can I do as I can't get by this stage

iPhone 6s plus

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Apr 20, 2018 1:22 PM in response to annfrommotherwell In response to annfrommotherwell

there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



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Apr 20, 2018 1:22 PM

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Question: help old apple ID looking for old password- Non existent