Does anyone else have problems connecting Oticon hearing aids to an Apple iPhone 8

I have the latest OTICON "iPhone compatible" hearing aids. But they are not. They pair with my iPhone 7+ but not with my iPhone 8+. While this may sound like a very first world problem, it is a frustration to me. The people who sold me the hearing aids want nothing to do with the issue. Apple can issue a patch they say. I went to an Apple store with this info. "Wha...???" said the apple store folk. There is nothing from the developers. No update for 4 months. So it's no one's problem? Except mine and a few others... I hear the same story about iPhone X users.