I have owned several iPad and always passed down the old one to grandkids.
My grandson somehow started factory reset on the one I gave him. We did not know the icloud login or password for that particular iPad. My daughter finally found the box with the correct icloud account and password. The Screen is is now locked on the iPad because we tried several users and passwords.
iPad 2 Wi-Fi
Activation Lock - Turn off Find My iPhone
If necessary, take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the receipt also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
IPad 2 Screen Lock
