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Level 1

8 points

after entering id and password will not connect to i tunes store.

after entering id and password will not connect to i tunes store. blue line at top travels from left to right then stops.

no action after that.

I-MAC, Mac OS X (10.5.6)

Posted on Apr 20, 2018 8:59 PM

Best reply

Level 10

272,737 points

Posted on Apr 21, 2018 7:35 AM

Run through the steps in the article once again. Contact Apple Support if things don't improve.

tt2

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