Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Today i was charged for almost 49 eur for a purchase of a game. It was not written that i have to pay it. How do i get my money back?

I downloaded a game and today i was charged almost 50 eur. I did not know i have to pay it. How do i get my money back?

Posted on Apr 20, 2018 9:45 PM

Reply
Question marked as Best reply

Posted on Apr 21, 2018 12:02 AM

What does the game's description page say ? Does it mention in-app purchases ? Subscriptions ?


Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

1 reply

There are no replies.

Today i was charged for almost 49 eur for a purchase of a game. It was not written that i have to pay it. How do i get my money back?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.