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Question: Failed to open page - SSL Error


I've attempted to connect my Mac to my website, it works from other devices such as my iPhone. But not with my Mac. I have tried to use safari, chrome and chromium. And all pages load except one.. mine.

The console error I get is:

Failed to load resource: An SSL error has occurred and a secure connection to the server cannot be made.


Ive talked to my website host and they don't see any problems there. And the site works for all other devices. Just not my Mac. How can I fix this?

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.4)

Posted on


Page content loaded

Apr 21, 2018 7:03 AM in response to Henrikthemacuser In response to Henrikthemacuser

Safari can’t open a website

Safari – slow page loads

Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Safari doesn't load a page or webpage items are missing

Web Content not responding

Safari says it can‘t establish a secure connection, or the website is using weak encryption

Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.

Isolating an issue by using another user account

Safe Mode - About

Safe Mode Startup – El Capitan. also Sierra

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Apr 21, 2018 7:03 AM

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Apr 21, 2018 10:07 AM in response to Henrikthemacuser In response to Henrikthemacuser

Etrecheck won't hurt. You can try resetting by doing the below.

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

Safari Corruption See post by Linc Davis

Apr 21, 2018 10:07 AM

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Question: Failed to open page - SSL Error