Hi,
My iPhone got stolen last night.
When I open "Find my iPhone" it does not appear but it is to be found in my iCloud setting under "my unites".
How is that possible? How do I find my iPhone?
The guides I can find only tell me how to connect to the app through the phone. But I don't have it.
iPhone 6 Plus, iOS 11.3
Hi frklauer,
Thanks for using Apple Support Communities. It sounds like you’re having trouble locating your iPhone using “Find My iPhone.” I’m happy to get you pointed in the right direction.
I suggest using the following steps for help with using Find My iPhone:
You can use Find My iPhone to find your device and take additional actions that can help you recover it and keep your information safe.
- Sign in to icloud.com/find on a Mac or PC, or use the Find My iPhone app on another iPhone, iPad, or iPod touch.
- Find your device. Open Find My iPhone, and select a device to view its location on a map. If the device is nearby, you can have it play a sound to help you or someone nearby find it.
- Turn on Lost Mode. Using Lost Mode, you can remotely lock your device with a passcode, display a custom message with your phone number on your missing device's Lock screen, and keep track of your device's location. If you added credit, debit, or prepaid cards to Apple Pay, the ability to make payments using Apple Pay on the device is suspended when you put your device in Lost Mode.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care.
Hi frklauer,
Thanks for using Apple Support Communities. It sounds like you’re having trouble locating your iPhone using “Find My iPhone.” I’m happy to get you pointed in the right direction.
I suggest using the following steps for help with using Find My iPhone:
You can use Find My iPhone to find your device and take additional actions that can help you recover it and keep your information safe.
- Sign in to icloud.com/find on a Mac or PC, or use the Find My iPhone app on another iPhone, iPad, or iPod touch.
- Find your device. Open Find My iPhone, and select a device to view its location on a map. If the device is nearby, you can have it play a sound to help you or someone nearby find it.
- Turn on Lost Mode. Using Lost Mode, you can remotely lock your device with a passcode, display a custom message with your phone number on your missing device's Lock screen, and keep track of your device's location. If you added credit, debit, or prepaid cards to Apple Pay, the ability to make payments using Apple Pay on the device is suspended when you put your device in Lost Mode.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care.
Can't find my iPhone in "Find my iPhone"
