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Question: System Files

The issue I have is with my iPhone 7+, 256gb. System files is taking around 152gb. How can I clear this extra not needed space that is killing my device. Plz help!!

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Apr 21, 2018 8:04 AM in response to do7aa In response to do7aa

I would make a full backup of your device, then restore it to factory settings, and, at the end, set it up as new. This operation will install a fresh copy of iOS. Follow these steps:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Test it for a while and check your iPhone Storage.

Then restore it from your previously made backup:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Regards

Giulio

Apr 21, 2018 8:04 AM

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Apr 21, 2018 1:02 PM in response to ProustGiulio In response to ProustGiulio

Thanks Giulio for your reply. But the minute I restore the backup, the program will come again.

I have that when I got my new iPhone 7+ and problem appeared as soon as I restored my backup.


Whay I am having this huge space of system files?

And how can solve the issue?


Appreciating all help ans support.

Apr 21, 2018 1:02 PM

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Apr 21, 2018 8:46 PM in response to panchososa694 In response to panchososa694

Thanks a lot panchososa694 for ur reply. The only issue is my backup. If I restore my backup, then at that moment I am back tobsquare one.


What matters to me the most is my whatsApp chats. I am willing to lose all my data but my whatsApp conversation.


How can I can backup whatsApp only through iTunes? I cannot do it in iCloud because of the size.


Plz help me in resolving this issue!!

Apr 21, 2018 8:46 PM

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Question: System Files