EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-04-22 20:04:06
Download EtreCheck from https://etrecheck.com
Runtime: 5:22
Performance: Below Average
Problem: Computer is too slow
Description:
Safari very slow indeed when loading in the morning VERY frustrating
Major Issues:
Anything that appears on this list needs immediate attention.
Hardware failure- Your machine shut down due to a hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps with heavy CPU usage- There have been numerous cases of apps with heavy CPU usage.
Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.
Low performance- EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
iMac (27-inch, Mid 2011)
iMac Model: iMac12,2
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
8 GB RAMUpgradeable
BANK 0/DIMM0 - 4 GB DDR3 1333 ok
BANK 1/DIMM0 - 4 GB DDR3 1333 ok
BANK 0/DIMM1 - Empty
BANK 1/DIMM1 - Empty
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1600 x 900
Drives:
disk0 - ST31000528AS 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB
disk1 - SAMSUNG HN-M101MBB 1.00 TB (Mechanical)
External Thunderbolt 3 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 () [RAID Member] 999.86 GB
disk1s3 - B******X (HFS+) [Recovery] 134 MB
disk2 - SAMSUNG HN-M101MBB 1.00 TB (Mechanical)
External Thunderbolt 3 Gigabit Serial ATA
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 () [RAID Member] 999.86 GB
disk2s3 - B******X (HFS+) [Recovery] 134 MB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (890.98 GB free)
Journaled HFS+
Mount point: /
disk3 - L***e [RAID Set] 2.00 TB (909.59 GB free)
Journaled HFS+
Mount point: /Volumes/L***e
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en5: PPPoE
Interface en5: PPPoE 2
Interface en0: Ethernet
One IPv4 address
4 IPv6 addresses
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
4 IPv6 addresses
Interface en5: TomTom GO 600
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface en6: TomTom
Interface en8: iPhone
Interface en7: iPad
iCloud Quota: 35.14 GB available
iCloud Status: 5 pending files
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About 3 days
System Load: 1.86 (1 min ago) 1.84 (5 min ago) 1.57 (15 min ago)
Security:
| System | Status |
|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 168 Apple tasks |
| [Running] | 116 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 34 Apple tasks |
| [Loaded] | 172 Apple tasks |
| [Running] | 128 Apple tasks |
| [Other] | One Apple task |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-04-14) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
| [Running] | com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2017-06-06) |
| [Loaded] | com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-11-07) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-25) |
| [Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26) |
| [Running] | com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2017-06-05) |
| [Running] | com.epson.Epson_Low_Ink_Reminder.launcher.plist (EPSON - installed 2015-01-19) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-25) |
| [Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-04-14) |
| [Loaded] | com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-04) |
| [Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) |
| [Other] | com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-05) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) |
| [Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-03-24) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-25) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06) |
User Launch Agents:
| [Loaded] | com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-03-24) |
User Login Items:
iTunesHelper Application (Apple - installed 2018-03-30)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
FlashPlayer-10.6: 21.0.0.213 (installed 2016-04-09)
QuickTime Plugin: 7.7.3 (installed 2018-03-30)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-03-30)
AdobePDFViewer: 18.011.20038 (installed 2018-03-30)
Flash Player: 21.0.0.213 (installed 2016-04-09)
npDDRia: 0.0.14.5 (installed 2016-08-18)
SharePointBrowserPlugin: 14.7.7 (installed 2017-09-15)
GarminGpsControl: 4.2.0.0 (installed 2014-03-31)
iPhotoPhotocast: 7.0 (installed 2015-02-09)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26)
Safari Extensions:
3rd Party Preference Panes:
Flash Player (installed 2016-04-05)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 108.36 GB
Destinations:
L***e [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 256
Oldest backup: 2012-05-11 13:50:46
Last backup: 2018-04-22 19:53:46
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| system_profiler (2) | Apple | 120 |
| lsd (3) | Apple | 7 |
| trustd (5) | Apple | 4 |
| WindowServer | Apple | 3 |
| distnoted (3) | Apple | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 818 MB |
| com.apple.WebKit.WebContent (6) | Apple | 710 MB |
| Dragon | Nuance Communications | 477 MB |
| Mail | Apple | 205 MB |
| mds_stores | Apple | 200 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| mDNSResponder | Apple | 15 MB | 3 MB |
| nsurlsessiond | Apple | 26 KB | 8 MB |
| Mail | Apple | 2 MB | 1 MB |
| com.apple.WebKit.Networking | Apple | 219 KB | 56 KB |
| netbiosd | Apple | 160 KB | 64 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 4 |
| ScreenSaverEngine | Apple | 3 |
| Mail | Apple | 0 |
| launchd | Apple | 0 |
| cloudd | Apple | 0 |
Virtual Memory Information:
| Available RAM | 2.38 GB |
| Free RAM | 57 MB |
| Used RAM | 5.62 GB |
| Cached files | 2.32 GB |
| Swap Used | 160 MB |
Diagnostics Information (past 7 days):
2018-04-21 08:12:41 com.apple.WebKit.Networking CPU (once)
2018-04-19 19:39:38 Last Shutdown Cause: -128 - Unknown (once)
2018-04-17 11:05:52 com.apple.WebKit.WebContent CPU (5 times)
End of report
