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Question: my account suddenly locked

i using iphone 6s during a years

my problem my apple id already unlock, i don’t know exactly, i have try recover account, i remember my password, the problem only my old number already dead activated, i just regain with new number but still same, my account still locked, this is has 5days after my account suddenly locked, please help me

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Question marked as Apple Recommended


See this:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

For immediate help see:

Contact Apple Support

Good luck.

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Apr 21, 2018 5:49 PM in response to wiagung In response to wiagung

actually my apple id not passcode, i have recovery by new number from 4 days until now, and i get new information till 24 days but my apple id still unlock, i didn’t get email for reset password or fix my apple ID,

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Apr 21, 2018 5:49 PM

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Apr 22, 2018 5:50 AM in response to wiagung In response to wiagung

Apple ID is locked or disabled

Apple ID - Password/Security Questions verification e-mail not received

If necessary, there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Apr 22, 2018 5:50 AM

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Question: my account suddenly locked