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Question: Phone keeps telling people I'm on another line

When people are calling me my phone doesn't ring but the other person gets a message saying I am on another line. If they hang up and call back straight away then they get through to me. I have tried re-booting my phone but nothing seems to be working. Any advice would be greatly appreciated.


TIA

iPhone 7, iOS 11.3

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Question: Phone keeps telling people I'm on another line