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subscription renewal

i have just received an email to renew my membership.

this email says that if I don’t renew, I will loose my music, lists and library.

How can this be? I have bought and paid for my songs and movies.

MacBook Air (13-inch Mid 2013), OS X Yosemite (10.10.3)

Posted on Apr 21, 2018 1:34 PM

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Posted on Apr 21, 2018 1:38 PM

View, change or cancel your subscriptions - Apple Support.

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.
1 reply
Question marked as Best reply

Apr 21, 2018 1:38 PM in response to lynfisch

View, change or cancel your subscriptions - Apple Support.

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.

subscription renewal

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