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iPhone 7 Plus - Rings when off

My iPhone rings fully when it’s dead or I am on a different call. People are getting annoyed and thinking I am ignoring them.

How do iI resolve this? The phone not the people.

Thanks

FJC

Posted on Apr 21, 2018 3:28 PM

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1 reply

Joseph_S.

Community Specialist

Apr 22, 2018 11:45 AM in response to felixfromfrinton-on-sea

Greetings, felixfromfrinton-on-sea!
Thanks for reaching out the Apple Support Communities! If I am understanding correctly, you’re having an issue with your incoming calls continuously ringing without being sent to voicemail and I’m happy to help! Please take a look at this article with steps to follow to Set up Visual Voicemail on your iPhone. These steps will allow you to set up Visual Voicemail. In addition, the article will give you steps to take if you have issues setting it up.
Take care!

iPhone 7 Plus - Rings when off

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