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Question: Can I reply the email from itunes_account_support directly

Few days ago I asked for a refund of an app. And then I received an e-mail from itunes_account_support@apple.com which asked me for further information. Can I reply this e-mail directly? How long will they give me response?

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There should be a reference number which will help it get back to whoever is dealing with the case as long as you reply and don't edit the quoted reply.


tt2

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Question: Can I reply the email from itunes_account_support directly