Changing User ID in iCould Bookmarks Extension for Google Chrome

My user ID in iCould Bookmarks is pre-populated with an old ID. The sign-in window for the extension won't let me change the User ID (I can see the old ID but it's not selectable/editable). How do I change this?

Windows 10, iCloud Bookmarks Extension

Posted on Apr 21, 2018 6:30 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2018 1:13 PM

Hello and welcome to Apple Support Communities tgiann3,

If I'm understanding your post right, you're seeing an incorrect Apple ID when you view the sign-in information for an iCloud Bookmarks extension you're using in your web browser on your PC. I know how important it is for everything to sync like you expect it to. I'm happy to help you find a solution for your iCloud Bookmarks.

Your bookmarks should be syncing from the Apple ID you're signed into iCloud for Windows with. If you don't have the correct Apple ID signed in there, you'll want to sign out and then sign back in. If that doesn't solve this issue for you, I recommend following the Microsoft Windows troubleshooting steps here:

Get help using iCloud Bookmarks and Reading List

Thanks for using Apple Support Communities.

Take care!
3 replies
Question marked as Top-ranking reply

Apr 22, 2018 1:13 PM in response to tgiann3

Hello and welcome to Apple Support Communities tgiann3,

If I'm understanding your post right, you're seeing an incorrect Apple ID when you view the sign-in information for an iCloud Bookmarks extension you're using in your web browser on your PC. I know how important it is for everything to sync like you expect it to. I'm happy to help you find a solution for your iCloud Bookmarks.

Your bookmarks should be syncing from the Apple ID you're signed into iCloud for Windows with. If you don't have the correct Apple ID signed in there, you'll want to sign out and then sign back in. If that doesn't solve this issue for you, I recommend following the Microsoft Windows troubleshooting steps here:

Get help using iCloud Bookmarks and Reading List

Thanks for using Apple Support Communities.

Take care!

Apr 23, 2018 3:41 PM in response to tgiann3

Hello again tgiann3,

Since you're seeing your old Apple ID in iCloud for Windows, you would have needed to sign in with that old Apple ID at some point. Did you recently change your Apple ID email address, or make any other changes? If so, sign out of the iCloud for Windows program, completely restart your PC, and then see if you're able to sign in with the correct Apple ID after your computer has been restarted. If the issue still exists, turn off iCloud Bookmarks for Google Chrome by following the steps in About iCloud add-ons, extensions, and plug-ins for Windows browsers , specifically this section:

Turn off iCloud Bookmarks for Chrome

Before you start, make copies of your bookmarks so you don't lose important information.

  1. Close Chrome.
  2. Open iCloud for Windows.
  3. Deselect the Bookmarks checkbox, then click OK. If you use multiple browsers with iCloud Bookmarks, click Options next to Bookmarks, deselect the Chrome checkbox, then click OK.
  4. Click Apply > Remove. The Extensions tab will open in Chrome.
    • Deselect the Enable checkbox next to the iCloud Bookmarks to temporarily stop updates to your iCloud Bookmarks with Chrome.
    • Click the trash icon to delete the extension and stop updates to your iCloud Bookmarks with Chrome. If you later decide to turn automatic updates back on, you will need to reinstall the extension.

Next, uninstall iCloud for Windows from your PC using the following steps from Set up and use iCloud for Windows :

Turn off or uninstall iCloud for Windows

If you turn off a service in iCloud for Windows, your information won't automatically stay up to date in iCloud, and you won't see updates made on your other devices. Follow these steps to turn off a service or iCloud:

  • To turn off a service on your PC, Open iCloud for Windows, then select or deselect that service. To save your changes, click Apply.
  • To turn off iCloud for Windows, open iCloud for Windows, then sign out.

If you want to uninstall iCloud for Windows, remember to make a copy of your iCloud data and save it on your PC. Then sign out of iCloud for Windows on your PC, and follow these steps:

Windows 8 or later:

  1. Go to the Start screen, right-click in the bottom-left corner or click, then select Control Panel.
  2. Click Uninstall a Program.
  3. Click iCloud > Uninstall.
  4. When asked to confirm, select Yes.

Windows 7:

  1. Choose Start menu > Control Panel.
  2. Click Programs > Program and Features.
  3. Select iCloud > Uninstall.
  4. Click OK to continue.



Redownload iCloud for Windows and sign in with the correct Apple ID:

Set up iCloud for Windows

  1. Download iCloud for Windows. If it doesn't install automatically, go to File Explorer and open iCloud Setup.
  2. Restart your computer.
  3. Make sure iCloud for Windows is open. If it doesn't open automatically, go to Start, open Apps or Programs, and open iCloud for Windows.
  4. Enter your Apple ID to sign in to iCloud.
  5. Choose the features and content that you want to keep up to date across your devices.
    User uploaded file
  6. Click Apply.

Finally, enable Chrome from the iCloud Bookmarks section of iCloud for Windows. You may be required to download the Chrome extension again. Here are the steps:

Turn on iCloud Bookmarks and install iCloud Bookmarks extension

  1. Make sure that your PC and browser meet the iCloud system requirements.
  2. Close Chrome, then download and install iCloud for Windows.
  3. Open iCloud for Windows.
  4. Select Bookmarks > Options.
  5. Choose Chrome > OK > Apply.
  6. Click Merge to share your current PC bookmarks data with iCloud.
  7. Click Download. The Chrome Web Store page for the iCloud Bookmarks extension will open.
  8. Select Add to Chrome > Add. The Chrome Web Store will show that iCloud Bookmarks is added to Chrome.

If you install Chrome after iCloud for Windows, you won't see it in the Options list until you close and reopen iCloud for Windows.


Cheers!

Apr 23, 2018 7:46 AM in response to Joseph_S.

The problem is I can't sign into iCloud Bookmarks because that old ID is listed and I'm unable to change it. When I click signout all that happens is, it closes the iCloud Bookmarks login window. When I go to reopen it, the same window appears prepopulated with the old ID again. I tried uninstalling and reinstalling the iCloud Bookmarks extension for Google Chrome but the problem persists. I need to be able to change the user ID in the login window in order to gain access. Please advise.

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Changing User ID in iCould Bookmarks Extension for Google Chrome

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