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Question: I have an iPad mini and it says it is connected to WiFi but will not let me do anything. Can’t even pull Facebook or netflix

Can’t do anything even when connected to wifi

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Apr 22, 2018 1:53 PM in response to Monica6489 In response to Monica6489

Good afternoon Monica6489,

Welcome to the Apple Support Communities!

I understand your iPad mini shows that it is connected, but you aren't able to access the internet with it. The resource below provides some troubleshooting steps. One of the most effective is to turn off the iPad mini, unplug the power to your modem and/or router, wait a couple of minutes, then plug the power cord back into the modem/router. Restart your iPad mini to refresh the connection to the internet.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Take care.

Apr 22, 2018 1:53 PM

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Question: I have an iPad mini and it says it is connected to WiFi but will not let me do anything. Can’t even pull Facebook or netflix