Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: iTunes movie rental

I rented a movie on iTunes on MacBook Pro(high sierra); it did not play; so i checked it with iPhone and it started to play ok. so i went back to MacBook to watch again; but it did not start; decided to download it on MacBook pro and still wouldn't start. Now neither (laptop or iPhone) will play the movie saying that the other device has to stop playing first (while I am not watching it on either device; nor downloaded on either device)

-i updated my softwares on both the devices

-restarted and rebooted both

-deleted the downloaded movie from MacBook pro

-still the same answer from both devices ----> "stop playing movie on other device" when i tried to play the rented movie

i would greatly appreciate your help.

thank you.

iMac, Mac OS X (10.4), iPad

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

See Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support. Report the problem with the rental and ask Apple to reset things so that you can watch it properly.


tt2

Posted on

Page content loaded

Question marked as Apple Recommended

Apr 23, 2018 6:30 PM in response to Kondke In response to Kondke

See Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support. Report the problem with the rental and ask Apple to reset things so that you can watch it properly.


tt2

Apr 23, 2018 6:30 PM

Reply Helpful (1)
User profile for user: Kondke

Question: iTunes movie rental