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Question: imei number is locked or unlocked?

ase let me know my iPhone with imei number is locked or unlocked?

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Apr 22, 2018 3:16 PM in response to soldierfromhochiminh In response to soldierfromhochiminh

Hi soldierfromhochiminh,

Thanks for reaching out in Apple Support Communities. I understand you'd like to know if your iPhone is unlocked for use with another cellular carrier. I know it's important to be aware of this information; I'd like to point you in the right direction. Only your wireless carrier has the ability to unlock your iPhone, so I'd recommend using the steps and resource below to reach out to them and the steps to take after your phone is unlocked:

If you don’t want to switch carriers and your device is locked because you forgot the passcode, then you don’t need to use the steps in this article. Learn how to reset your passcode.

Apple can't unlock your iPhone for use with a different carrier. Only your carrier can unlock your iPhone.

Contact your carrier

  1. See if your carrier offers unlocking. Only your carrier can unlock your iPhone.
  2. Contact your carrier and request an unlock. Your account might need to meet requirements for unlocking. After you submit the request, it might take a few days to complete. To get your request's status, contact your carrier.
  3. After your carrier confirms that they unlocked your iPhone, follow the steps below.

If you have a SIM card from a carrier other than your current carrier

Use these steps to finish unlocking your iPhone:

  1. Remove your SIM card and insert the new one.
  2. Set up your iPhone again.

If you don't have another SIM card to use

Use these steps to finish unlocking your iPhone:

  1. Back up your iPhone.
  2. After you make a backup, erase your iPhone.
  3. Restore your iPhone from the backup you just made.


How to unlock your iPhone for use with a different carrier


Best Regards.

Apr 22, 2018 3:16 PM

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Question: imei number is locked or unlocked?