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Question: 1 iPhone and 1 Cell Number Damage (TFA problem)

Hey there,








Yesterday my wife old iphone 6S fall down in to water and broke the screen within cell simcard inside



So i bought her the new one 7+ with new cell number and try to login for the first time with same apple id in old 6S..



But the problem start from here..



My wife old 6S used TFA with 1 device (old 6S) and 1 cell number..



when start login her apple id to new 7+.. the 7+ need 6 digit code TFA whichmean send to old 6S and old cellnumber,



meanwhile we can't access the old iphone and old cell number to get this 6 digit code..



So we stuck with this step from yesterday morning..



So we try this guidance :



https://support.apple.com/en-us/HT204921



In apple id web login status, it said we must wait the account recovery in 6 days.. :(






There is anyone know the other ways to solve this problem?



This TFA method is annoying when u just hav 1 device and 1 cell number..

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Apr 22, 2018 6:56 AM in response to Eric Root In response to Eric Root

That's the main problem..

That 6S TFA registered just 1 number cell phone


So when i try to follow those step i choose can't get access code.. so apple ask me to input new cell number to confirm.. and i entered my number.. it tooks 6 days to wait apple confirmation to my number..


Why it took so long when we already had all personal data to confirm by apple..? There is other way to confirm faster?


This TFA verification become nightmare when your 1 device and 1 cell number registered in TFA broken


Sory for bad grammar :(

Apr 22, 2018 6:56 AM

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User profile for user: yankiez

Question: 1 iPhone and 1 Cell Number Damage (TFA problem)