Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Subwoofer does nothing when watching Netflix through Apple TV with Denon 1200w

How can I get the subwoofer to activate. I have made sure I am on correct speaker set up. It works when I watch movies through another device. The issue lies somewhere between my apple TV and Denon.


Neither Netflix or amazon prime work.

iPod touch

Posted on Apr 21, 2018 11:19 PM

Reply
1 reply

Apr 22, 2018 5:07 AM in response to Jamesfox

Does this happen only with Netflix and Amazon Prime Video? Do Apple iTunes Movies (e.g. Last Jedi trailer) output to your LFE channel? (Amazon Prime Video does light up the 5.1 leds on my receiver.)

Could it be that your Apple TV is set to down mix to stereo? Do verify your audio settings in Settings > Video and Audio > [Audio] Surround Sound >

There’s a “Surround Speaker Check” app in the tvOS App Store, that will demo each speaker. The 5.1 test doesn’t require IAP.

You can also use a test mp4 file in your iTunes Library to test similarly.

Subwoofer does nothing when watching Netflix through Apple TV with Denon 1200w

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.