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Question: Purchase pending, took my credit, and didn't receive my game currency.

I added a 10,000 yen itunes code to my account. Spent 9,800 yen. Didn't get my game currency. Now shows up as pending on my purchase history.

iPhone 7 Plus, iOS 11.3

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Apr 22, 2018 12:49 AM in response to richiefromtokyo In response to richiefromtokyo

But as I said. Are there any local taxes to add. You are still quoting 9800 yen as cost. If you are satisfied this does not apply, then 'Contact Support' > Billing and Subscriptions > at the top right of this page, and ask there. You should make a one to one contact.

Apr 22, 2018 12:49 AM

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Apr 22, 2018 1:27 AM in response to seventy one In response to seventy one

Richie,


I've edited the above post to remind you of the route to take. Thank you for the help star.

Apr 22, 2018 1:27 AM

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User profile for user: richiefromtokyo

Question: Purchase pending, took my credit, and didn't receive my game currency.