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Question: how to fix error code14

how to fix error code 14

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Apr 23, 2018 9:16 AM in response to WuTang2 In response to WuTang2

Hello WuTang2 !

Thanks for using the Apple Support Communities! I see from your post that you need help with error 14. I'm sure I can help you find a solution for this issue so that you can continue with updating your iOS device.

Take a look at this resource we have called Get help with iOS update and restore errors . This article has a list of all error messages that can occur when trying to update iOS using iTunes. For error 14, you will need to check the following:

Check your USB connections

If you see error 4005, 4013, or 4014, use these steps.

If you see one of the errors below, check your USB connection, USB cable, USB port, or computer:

  • 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643–1650
  • 2000, 2001, 2002, 2005, 2006, 2009
  • An error that includes "invalid response"

Here's what to check. Try again after each step:

  1. Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable.
  2. Switch to a different USB port on your computer. Don't plug into your keyboard.
  3. Switch to a USB port on a different computer.
  4. If you still see the error, check for other USB issues, check your third-party security software, then check your hardware.

If you still see an error, contact Apple Support.

Check your hardware

If you see error 53, use these steps.

If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 10, 11, 12, 13, 14, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667 1669

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your iOS device.
  4. Check for outdated or modified software.

If you still see the error, contact Apple Support.



I hope this information helps!

Kindest Regards

Apr 23, 2018 9:16 AM

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Question: how to fix error code14