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If Face ID is disabled on your iPhone or iPad Pro

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Question: My face id and front camera is disable

my face id and front camera is disable

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Answer:

Follow the steps in the article you linked from. Either contact Apple Support using the link in the article or take the device in for service.


What to do next

Take your iPhone to an Apple Authorized Service Provider or make a Genius Bar reservation at the Apple Store. You can also contact Apple Support.

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Apr 22, 2018 8:40 AM in response to hasanfromrichmond In response to hasanfromrichmond

Follow the steps in the article you linked from. Either contact Apple Support using the link in the article or take the device in for service.


What to do next

Take your iPhone to an Apple Authorized Service Provider or make a Genius Bar reservation at the Apple Store. You can also contact Apple Support.

Apr 22, 2018 8:40 AM

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Question: My face id and front camera is disable