User profile for user: MoonJ. MoonJ. User level: Community Specialist Apr 23, 2018 10:33 AM in response to nihalifromspring Hello nihalifromspring, Welcome to Apple Support Communities! I understand you aren't getting any sound on your iPhone when on a phone call. I suggest trying the following steps in this guide: If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support Best regards. Show more Less Reply Link