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Level 1

9 points

Removing and account from my IPAD

A friend gave me an iPad several years back that I have not used very much.

Model: MB293LL , version 5.1.1, Serial # V5*******Z39

When I tried to sign in on all occasions it request I sign into an old account that one of her nephews put on the unit and I would like to know how to remove that account notice from showing up on this unit. Any help would be appreciated. Thank you

[Personal Information Edited by Host]

iPad, Windows Vista, Not sure about operating system

Posted on Apr 22, 2018 10:54 AM

Best reply

Tesserax

Level 10

148,447 points

Posted on Apr 22, 2018 11:54 AM

At this point, it appears that her nephew has not properly removed their Apple ID from the iPad.

I suggest that you try to get a hold of them and provide them with this article so they can do so:

What to do before selling or giving away your iPhone, iPad, or iPod Touch - Apple Support

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Removing and account from my IPAD

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