Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Slow startup in MB Pro

Hello,


I have a 2012 MB Pro, and am having more and more trouble with start from either sleep or start from restart or complete shut down. It is slow, slow, slow. I've checked the startup items showing, and there are none. I still have OSX 10.10.6, since High Sierra breaks Adobe CS6.


I have had this issue since Yosemite.


Thanks for your help,

George

MacBook Pro, macOS Sierra (10.12.6), 16 GB RAM

Posted on Apr 22, 2018 12:25 PM

Reply
Question marked as Best reply

Posted on Apr 26, 2018 4:27 AM

Go step by step and test.


1. Reset PRAM: http://support.apple.com/kb/PH14222


2. Reset SMC. https://support.apple.com/en-us/HT201295

Choose the method for: “On Mac notebooks with non-removable battery”


3. Start up in Safe Mode. http://support.apple.com/kb/ph14204

To restart normally click the “Restart” button at the bottom.


4. If this doesn’t help, please run EtreCheck and post the report here if you can .

https://etrecheck.com

Click “Free Download” button, open Downloads folder, click on it to open, and then select ”Open”.

Click on the bouncing EtreCheck icon in the Dock.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.


Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

Paste it into the reply.

2 replies
Question marked as Best reply

Apr 26, 2018 4:27 AM in response to GeorgeHB

Go step by step and test.


1. Reset PRAM: http://support.apple.com/kb/PH14222


2. Reset SMC. https://support.apple.com/en-us/HT201295

Choose the method for: “On Mac notebooks with non-removable battery”


3. Start up in Safe Mode. http://support.apple.com/kb/ph14204

To restart normally click the “Restart” button at the bottom.


4. If this doesn’t help, please run EtreCheck and post the report here if you can .

https://etrecheck.com

Click “Free Download” button, open Downloads folder, click on it to open, and then select ”Open”.

Click on the bouncing EtreCheck icon in the Dock.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.


Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

Paste it into the reply.

Apr 22, 2018 12:38 PM in response to GeorgeHB

A Troubleshooting Procedure that may Fix Problems With Lion to Yosemite


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Shut down the computer. Disconnect any third-party peripherals.
  2. Reset your Mac's PRAM and NVRAM
  3. Intel-based Macs: Resetting the System Management Controller (SMC)
  4. Start the computer in Safe Mode. Test in safe mode to see if the problem persists, then restart normally. This is slower than a standard startup.
  5. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. After Disk Utility loads select the hard drive entry (mfgr.'s ID and drive size) from the side list. In the Disk Utility status area, you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (S.M.A.R.T status is not reported for external drives.) If the drive is "Verified" then select the indented (usually, Macintosh HD) volume from the list. Click on the First Aid tab, then click on the Repair Disk button. When it finishes then click on the Repair Permissions button. When that has completed quit Disk Utility and return to the Utility Menu. Select Restart from the Apple menu.
  6. Run the Apple Hardware Test. Use Apple Hardware Test and How to invoke and interpret the Apple hardware tests - CNET.
  7. Repair permissions on the Home folder: Resolve issues caused by changing the permissions of items in your home folder.
  8. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button below Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  9. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  10. Erase and Install OS X Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Partition tab in Disk Utility's main window toolbar.
  4. Set the number of partitions to one (1) from the Partition Scheme dropdown menu.
  5. Set the Format type to Mac OS Extended (Journaled.)
  6. Click on the Apply button.
  7. Quit Disk Utility and return to the Utility Menu
  8. Select Restart from the Apple Menu.

11. If none of the above helps then see How to Downgrade macOS High Sierra and macOS Reversion- How to Downgrade from High Sierra.

12. If you get here without success then it's time to make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

Slow startup in MB Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.