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Question: I am unable to install the iTunes 12.7 update and unable to uninstall the previous version. Help

When I run the 12.7.4 download I receive the error stating "There was a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Windows 8, iTunes

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Apr 23, 2018 12:03 PM in response to McKeever13 In response to McKeever13

Hey McKeever13,

It sounds like you're having issues installing iTunes because of this error you keep receiving. I'll be happy to help out.

Here's a resource to assist with this specific error. Take a look here: If you see a 'Windows Installer package' error message when you try to reinstall or remove Apple software - Apple Support

Take care!

Apr 23, 2018 12:03 PM

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Question: I am unable to install the iTunes 12.7 update and unable to uninstall the previous version. Help