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I was trying to get the 3 free months of Apple Music then I was charge immediately. I plan on using the Apple Music after but why did I get charged before the 3 free months?

3 free month problem

Posted on Apr 22, 2018 1:41 PM

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1 reply

Apr 23, 2018 12:05 PM in response to shawnfromgalloway

Good afternoon shawnfromgalloway,

Welcome to the Apple Support Communities!

I understand you signed up for the free three month trial of Apple Music, but then were charged for the first month. You can report this to the iTunes Store staff via the link below, and they will review your account with you.
iTunes Store - Contact Us

Use this form for assistance with account and billing, code redemption, or purchase questions

Take care.

I was trying to get the 3 free months of Apple Music then I was charge immediately. I plan on using the Apple Music after but why did I get charged before the 3 free months?

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