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Question: Login Issue

hey everyone,

I have entered several wrong passcodes. Therefore, I restored my phone. When I was trying to set up my phone manually I have a problem with Apple Id. I have this phone for more than a year and this Apple ID more 5 years. Never I face this strange problem. It shows me the unknown email. What should I do?

I have erased even my phone from find iPhone.

any solution?

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iPhone 7, iOS 11.3

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Apr 22, 2018 4:29 PM in response to naghmehfrommelbourne In response to naghmehfrommelbourne

Take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the receipt also.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Apr 22, 2018 4:29 PM

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Apr 23, 2018 11:39 AM in response to Eric Root In response to Eric Root

Iphone is disable and i connected to itunes and restored. After i restore, iphone said it is linked to apple id WHICH is not the same APPLE ID I used! WHAT? IPHONE SHOWING IT IS LINKED TO WRONG APPLE ID, YES, IT IS CRAZY! I restored few times again, itunes gave error code couple of times, but could not fix the problem and could not find any solution. What could have gone wrong? this phone has linked to my apple id for since I bought it. How it is possible?

Apr 23, 2018 11:39 AM

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Question: Login Issue