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Question:

Question: why isn’t my iphone 7 plus working ?

my mic is broken . i can’t hear videos . when i call someone they can’t hear me and i can’t hear them. when i call on facetime it goes straight to failed or unavailble even if they answer the call. when i call on phone the facetime button is grayed /blurred out. and sometimes the add call button. if you know what i can do please tell me. my friend is also having the same problem with the same phone

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Answer:
Answer:

Make a genius bar appointment to have your phone evaluated: Genius Bar Reservation and Apple Support Options - Apple

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Question: why isn’t my iphone 7 plus working ?