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Question: I send my watch to repair about 5 weeks ago, I still haven't got it back, and the serial number stopped working too, What should I do?

Any suggestions? Or should I wait some more?

Apple Watch Series 3

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What do you mean the serial number stopped working?


I would call Apple and provide them the case number for your issue. They'll be able to give you an update.


~Lyssa

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Apr 23, 2018 8:23 AM in response to Lyssa In response to Lyssa

I called them before, and told them to found my serial number too, but they can´t found anything, not even the watch itself. Seems my watch´s serial number just disappeared from the apple system. Any suggestions? Thank you for responding.

Apr 23, 2018 8:23 AM

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Apr 24, 2018 9:25 PM in response to Lazy_Loki In response to Lazy_Loki

If you sent them a watch and they've lost it, it's on them to get that sorted out. You need to call back and get more information. Ask to speak to a supervisor if the person you get isn't able to help.


~Lyssa

Apr 24, 2018 9:25 PM

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Question: I send my watch to repair about 5 weeks ago, I still haven't got it back, and the serial number stopped working too, What should I do?