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Question: Airport Time Capsule Setup

Just bought an Apple Airport Time Capsule and I am ready to Connect it to my AT&T U-Verse Pace 5268AC Modem/Router. Is this an easy setup or do I need to hire an IT person? I don't want to have to deal with AT&T.

MacBook Pro TouchBar and Touch ID, iOS 11.3

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1. I plan to put the Time Capsule next to the modem in a closet is the center of the house, do you see any problems?

Ideally, you would want to avoid any obstructions between the Time Capsule and any connected WiFi devices as much as possible, since obstructions will slow down and weaken the wireless signal. But, if you can get good enough coverage with the Time Capsule located where it is, then that may be OK.


In some cases, two wireless routers in close proximity that are both providing a WiFi signal can create possible interference effects that will hurt the performance of both networks. Try to separate the AT&T modem/router and the Time Capsule by at least a few feet to help minimize the potential issue.


2. for some reason I thought that the time capsule would replace the AT&T network, but it did not. The old AT&T WIFI network is still available with the new Time Capsule WIFI network.

This is normal. Remember that we said that the Time Capsule would be added to your current AT&T setup and the AT&T system would not be changed in any way.


If you don't want to have two devices both broadcasting a WiFi signal, the WiFi function of the AT&T modem/router can likely be turned off, but that would be a question for AT&T support. Some users designate the Time Capsule WiFi as their "private" network and use the other WiFi network for "guests". That way, you don't have to give out the password for your Time Capsule WiFi to guests.

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Apr 22, 2018 6:12 PM in response to Calvin Cassady In response to Calvin Cassady

Mess up how? If you know how your network is currently set up, and it changes after introducing the Time Capsule, then remove the Time Capsule and return to the former setup.


A Time Capsule is only a router with an HDD inside for Time Machine backups. Did you actually read the links I posted for you?

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Apr 22, 2018 6:12 PM in response to Calvin Cassady In response to Calvin Cassady

Mess up how? If you know how your network is currently set up, and it changes after introducing the Time Capsule, then remove the Time Capsule and return to the former setup.


A Time Capsule is only a router with an HDD inside for Time Machine backups. Did you actually read the links I posted for you?

Apr 22, 2018 6:12 PM

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Apr 22, 2018 3:58 PM in response to Calvin Cassady In response to Calvin Cassady

It goes without saying that AT&T will not offer support on any product unless they have provided it to you, so you basically have two options here:


1) Since you just purchased the AirPort Time Capsule, you do have 90 days of free phone support from Apple.....so you might want to get with one of Apple's support specialists to walk you through the installation step-by-step over the phone. More info about this recommended option is here:


Contact Apple Support


Click the "More" window, then click the "Wireless" window.


2) If you don't want to do that for some reason, there are other users....just like you....who have volunteered to try to help out online on this user-to-user support forum when they can. You will not be talking to anyone from Apple if you choose this option, but someone will try to help.


In either case, your current AT&T setup will not be changed. The only change will be adding the Time Capsule. But, you should be aware that Apple expects you to use the Time Capsule wireless for backups of your Mac, if that is why you purchased the Time Capsule.


How would you like to proceed?

Apr 22, 2018 3:58 PM

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Apr 22, 2018 4:20 PM in response to Calvin Cassady In response to Calvin Cassady

Just to give you a heads up.....the AirPort Time Capsule will need to connect to your AT&T Pace modem/router using a permanent, wired Ethernet cable connection.


You can install the Time Capsule anywhere that the Ethernet cable will reach. Ethernet cabling can be run up to about 325 feet.....or 100 meters....with virtually no signal loss, so you should be able to locate the Time Capsule just about anywhere that you want.

Apr 22, 2018 4:20 PM

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Apr 22, 2018 4:49 PM in response to Bob Timmons In response to Bob Timmons

Ok I think I have set the time capsule up. Questions. 1. I plan to put the Time Capsule next to the modem in a closet is the center of the house, do you see any problems? 2. for some reason I thought that the time capsule would replace the AT&T network, but it did not. The old AT&T WIFI network is still available with the new Time Capsule WIFI network. Is this correct?


Thanks for your help.

Apr 22, 2018 4:49 PM

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Apr 22, 2018 5:43 PM in response to Calvin Cassady In response to Calvin Cassady

1. I plan to put the Time Capsule next to the modem in a closet is the center of the house, do you see any problems?

Ideally, you would want to avoid any obstructions between the Time Capsule and any connected WiFi devices as much as possible, since obstructions will slow down and weaken the wireless signal. But, if you can get good enough coverage with the Time Capsule located where it is, then that may be OK.


In some cases, two wireless routers in close proximity that are both providing a WiFi signal can create possible interference effects that will hurt the performance of both networks. Try to separate the AT&T modem/router and the Time Capsule by at least a few feet to help minimize the potential issue.


2. for some reason I thought that the time capsule would replace the AT&T network, but it did not. The old AT&T WIFI network is still available with the new Time Capsule WIFI network.

This is normal. Remember that we said that the Time Capsule would be added to your current AT&T setup and the AT&T system would not be changed in any way.


If you don't want to have two devices both broadcasting a WiFi signal, the WiFi function of the AT&T modem/router can likely be turned off, but that would be a question for AT&T support. Some users designate the Time Capsule WiFi as their "private" network and use the other WiFi network for "guests". That way, you don't have to give out the password for your Time Capsule WiFi to guests.

Apr 22, 2018 5:43 PM

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Question: Airport Time Capsule Setup