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Question: How can I remove my payment method from my account I’ve canceled everything and it still won’t let me update my games it takes me back to the update payment method screen

I’m lost on the iPhone thing but it’s on iPhone 6

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Apr 23, 2018 12:41 PM in response to percyfromdanville In response to percyfromdanville

Hello Percy,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble changing your payment information on your Apple ID, and I have some information that may help.

Have a look at the article below for some helpful information.
Change or remove your Apple ID payment information - Apple Support

If you are still unable to remove your payment information, you may have an outstanding balance on your account, and will need to add a new valid payment method to bring the account current before removing your information.

If you run into any trouble, please reach out again.

Best Regards.

Apr 23, 2018 12:41 PM

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Question: How can I remove my payment method from my account I’ve canceled everything and it still won’t let me update my games it takes me back to the update payment method screen