Follow the instructions from this support article > If your Apple ID is locked (disabled) - Apple Support
I can’t download or open my music
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Follow the instructions from this support article > If your Apple ID is locked (disabled) - Apple Support
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If necessary, contact iTunes Support. Scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
My Apple ID is saying it’s Disabled what can I do