Related Article

If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: iPad is disabled and computer cannot access iPad

my daughter disabled her iPad by entering the password too many times.

i have connected to the home computer, but the home computer does not recognize it.

iPad Wi-Fi

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

Erin ..


Follow the instructions in this Apple Support article > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support



Regarding computer operating systems and iTunes ...



iTunes for Macs requires OS X v10.9.5 Mavericks or later and the latest version of iTunes > Get the latest version of iTunes - Apple Support


iTunes for Windows requires a PC running Windows 7 or later and the latest version of iTunes > iTunes - Download iTunes Now - Apple

Posted on

Page content loaded

Question marked as Apple Recommended

Apr 22, 2018 5:27 PM in response to erinfromtowson In response to erinfromtowson

Erin ..


Follow the instructions in this Apple Support article > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support



Regarding computer operating systems and iTunes ...



iTunes for Macs requires OS X v10.9.5 Mavericks or later and the latest version of iTunes > Get the latest version of iTunes - Apple Support


iTunes for Windows requires a PC running Windows 7 or later and the latest version of iTunes > iTunes - Download iTunes Now - Apple

Apr 22, 2018 5:27 PM

Reply Helpful
User profile for user: erinfromtowson

Question: iPad is disabled and computer cannot access iPad