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iPad is disabled and computer cannot access iPad

my daughter disabled her iPad by entering the password too many times.

i have connected to the home computer, but the home computer does not recognize it.

iPad Wi-Fi

Posted on Apr 22, 2018 5:23 PM

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Posted on Apr 22, 2018 5:27 PM

Erin ..


Follow the instructions in this Apple Support article > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support



Regarding computer operating systems and iTunes ...



iTunes for Macs requires OS X v10.9.5 Mavericks or later and the latest version of iTunes > Get the latest version of iTunes - Apple Support


iTunes for Windows requires a PC running Windows 7 or later and the latest version of iTunes > iTunes - Download iTunes Now - Apple

1 reply
Question marked as Best reply

Apr 22, 2018 5:27 PM in response to erinfromtowson

Erin ..


Follow the instructions in this Apple Support article > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support



Regarding computer operating systems and iTunes ...



iTunes for Macs requires OS X v10.9.5 Mavericks or later and the latest version of iTunes > Get the latest version of iTunes - Apple Support


iTunes for Windows requires a PC running Windows 7 or later and the latest version of iTunes > iTunes - Download iTunes Now - Apple

iPad is disabled and computer cannot access iPad

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