How can I access my files on my cloud?
I have files stored on icloud and am having difficulty getting to my cloud to view them. Any suggestions?
iPhoto '11, Mac OS X (10.6.7)
User profile for user:
CarlAVII
User level:
Community Specialist
Hello Janice,
Thank you for using Apple Support Communities! I understand that you are unable to view files stored in iCloud on your Mac. I would be happy to help provide some additional information.
It looks like you indicated your Mac is running OS X 10.6.7. The minimum OS X version required to view files via the iCloud Drive is OS X 10.10 (Yosemite) or later. To view files via iCloud.com, Safari 7 or later is needed. You can view the system requirements for iCloud here:
System requirements for iCloud - Apple Support
You may be able to update the software on your Mac in order to access iCloud features. The following support article provides additional steps how to do so:
How to update the software on your Mac - Apple Support
Specifically, check out this section:
If you plan on upgrading the software on your Mac, it's a good idea to back up your data first. Learn about ways to make a backup of your Mac here:
How to back up your Mac - Official Apple Support
Take care!
Thank you for using Apple Support Communities! I understand that you are unable to view files stored in iCloud on your Mac. I would be happy to help provide some additional information.
It looks like you indicated your Mac is running OS X 10.6.7. The minimum OS X version required to view files via the iCloud Drive is OS X 10.10 (Yosemite) or later. To view files via iCloud.com, Safari 7 or later is needed. You can view the system requirements for iCloud here:
System requirements for iCloud - Apple Support
You may be able to update the software on your Mac in order to access iCloud features. The following support article provides additional steps how to do so:
How to update the software on your Mac - Apple Support
Specifically, check out this section:
If you're using OS X Snow Leopard or Lion, get OS X updates by choosing Software Update from the Apple () menu.
Learn how to upgrade to the latest macOS, which includes the latest Safari and App Store.
If you plan on upgrading the software on your Mac, it's a good idea to back up your data first. Learn about ways to make a backup of your Mac here:
How to back up your Mac - Official Apple Support
Take care!