I think my AppleID has blocked one of my devices.

Question

Level 1

4 points

I think my AppleID has blocked one of my devices.

So, I have my appleID in many devices (An Apple Watch, iPhone, iPad, AppleTV, MacBook Pro 2012 and MacBook Pro 2016). They all have the same AppleID. it works for iCloud, Apple Music, my apps, everything.

I haven't used the MBP2012 in a while and every time and it kept asking me to log in in to my AppleID. I tried and it says 'incorrect password'. I thought I was typing something wrong. Everything's fine. The same password and email work for all my other devices. I log out and in again in every single one of them with no problem, except with the MBP2012.

I thought it could be a virus, so I did a clean OS install from scratch. Still couldn't login.

I thought maybe it was a problem about the domain being blocked or something, so I created a new AppleID, and it worked. The new one works without issues.

So, is there a chance my first Apple ID sort of blocked my MBP 2012 and refuses to login there for some reason?

Help!

MacBook Pro, macOS High Sierra (10.13.1)

Posted on Apr 22, 2018 9:14 PM

Reply

Answer 1

Eric Root

Level 10

684,027 points

Apr 23, 2018 6:23 AM in response to eli281

Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.

Isolating an issue by using another user account

Safe Mode - About

Safe Mode Startup – El Capitan. also Sierra

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Reply

I think my AppleID has blocked one of my devices.

Similar questions