An alert just popped up on my MacBook Pro saying I have 3 viruses and I need to download Advanced Mac Cleaner. Is this a valid site/download and should do it or?
Virus Alert
Virus Alert
It is a scam attempt. Do not respond, do not download any third party app that claims to protect, clean, boost performance, etc. including any third party antivirus app.
It's a scam. A message warning of malware in an iOS or Mac OS X web browser will only be legitimate if it's in response to a file being manually uploaded to a website; they cannot scan the devices, but can scan files which were uploaded to them(it's done on the server.)
(159858)
Happened to me as well
I downloaded the software was recommended and then said it was cleaned but required to "buy" full version (macfly I think it was) then I called apple support and they helped me to resolve the issue
ALSURVIVOR wrote:
One Software Called Malwarebytes for Mac will fix all and its free for one month as well
this was recommended for the apple advisor
You are correct that MBAM can identify and remove Adware on a Mac. However, you are missing the point. There is nothing on the internet that can "Scan" you computer over the internet just by visiting a site. So, anything that says it identified any malware is a scam.
If you are constantly being redirected to a site which claims you have malware, then you might have installed Adware which MBAM will likely be able to remove.
Thanks Neil,
So does that mean I don’t have a virus that has destroyed 33% of my Mac as it says? Do I need to take it in to Apple or should I disregard this notice?
Thanks!
You shouldn't download it from there.
I'm using Sophos antivirus software which is available following site.
Yes, it does. You should disregard it and not download any removal tool at all.
(159860)
One Software Called Malwarebytes for Mac will fix all and its free for one month as well
this was recommended for the apple advisor
Thanks for your help Niel! I appreciate it.
Thanks
An alert just popped up on my MacBook Pro saying I have 3 viruses and I need to download Advanced Mac Cleaner. Is this a valid site/download and should do it or?