Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi I brought a iPhone 6 second hand and when I reset it it is know stuck in activation lock and I can’t get in contact with the old owner anymore is there anyway to get it reset

Thanks

Posted on Apr 23, 2018 4:26 AM

Reply
2 replies

Apr 23, 2018 7:17 AM in response to davidfromharristown

Unfortunately, you cannot do very much with your device unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com Find My Phone.


If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.

Hi I brought a iPhone 6 second hand and when I reset it it is know stuck in activation lock and I can’t get in contact with the old owner anymore is there anyway to get it reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.