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Question: Hi I brought a iPhone 6 second hand and when I reset it it is know stuck in activation lock and I can’t get in contact with the old owner anymore is there anyway to get it reset

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Apr 23, 2018 4:42 AM in response to davidfromharristown In response to davidfromharristown

no, these steps has to be done What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support


if one show up at an apple store with proof of purchase they will help you though I hear


or you can ask Contact Apple Support

Apr 23, 2018 4:42 AM

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Apr 23, 2018 7:17 AM in response to davidfromharristown In response to davidfromharristown

Unfortunately, you cannot do very much with your device unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com Find My Phone.


If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.

Apr 23, 2018 7:17 AM

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User profile for user: davidfromharristown

Question: Hi I brought a iPhone 6 second hand and when I reset it it is know stuck in activation lock and I can’t get in contact with the old owner anymore is there anyway to get it reset