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Question: Hidden documents?

I want to free up space on my iCloud. The iCloud says I have 10GB of documents but, when I open the iCloud drive, I see no documents at all. Where can I find these and delete them?

Many thanks for your help in advance.

iPhone 6 Plus, iOS 10.3.1

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Apr 23, 2018 12:41 PM in response to zjoliveira In response to zjoliveira

If you can't find the documents, other people have posted similar problems and after contacting iCloud support, found it was a server problem. iCloud support reset everything. You may have to politely ask for a level 2 person.


You may have to try twice.


iCloud Support

Apr 23, 2018 12:41 PM

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Question: Hidden documents?