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Question: ipad battery problems

battery not charging and screen stuck

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Screen still black after iPad (3rd generation) has been plugged into wall outlet for more than 24 hours. White apple logo comes on screen periodically, but then vanishes. If I pull out the plug and then plug it in again, the low-battery symbol comes on for a few seconds, the changes to the white apple logo for a while before turning black again. I tried holding both buttons in at the same time, but nothing happens. I have not yet tried plugging it into my IMac.

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Apr 23, 2018 12:56 PM in response to King_Penguin In response to King_Penguin

Screen still black after iPad (3rd generation) has been plugged into wall outlet for more than 24 hours. White apple logo comes on screen periodically, but then vanishes. If I pull out the plug and then plug it in again, the low-battery symbol comes on for a few seconds, the changes to the white apple logo for a while before turning black again. I tried holding both buttons in at the same time, but nothing happens. I have not yet tried plugging it into my IMac.

Apr 23, 2018 12:56 PM

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Apr 23, 2018 2:00 PM in response to Kayalissimo In response to Kayalissimo

I don’t know why it now says “Solved” above my previous comment. The problem is NOT solved. Plugging the USB into my iMac and going into iTunes on the iMac made no difference — still just a black screen on my iPad. I pressed both buttons simultaneously. Nothing happened. Still black.

Apr 23, 2018 2:00 PM

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Question: ipad battery problems