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Question: iCloud Storage not working

I just recently upgraded my iCloud storage to 50 GB. Then now I couldn’t take anymore pictures and videos because ”iPhone Full Storage” always pops out. My iCloud Storage is just stuck to 5.4GB of 50GB. How do I fix this?

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Apr 23, 2018 6:18 AM in response to gennierose In response to gennierose

Purchasing additional space in the cloud only gives you additional space in the cloud, it doesn't create anymore space on your phone. To do that you will need to delete some items, although if you haven't already, you might want to turn on photo optimisation before deleting anything.


Settings Photos & camera Optimise iPhone(iPad/iPod) Storage

Apr 23, 2018 6:18 AM

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Apr 23, 2018 7:02 AM in response to Winston Churchill In response to Winston Churchill

I’ve already optimized iPhone storage. The reason why I upgraded my iCloud is for a more spacious storage for my photos and videos. But it didn’t do its work. I’m just curious why my iCloud is stuck on 5.4GB of 50GB and then my iPhone storage itself is the one getting affected. What’s the purpose of iCloud then?

Apr 23, 2018 7:02 AM

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Question: iCloud Storage not working