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white screen on iphone 7, white screen on iphone 7

My i phone 7plus was charging last night and I woke up to a black line across the phone with an apple above it like it was trying to update. I tried to check my messages and screen went white a message came on that said hit home button to recover. Nothing happens.


Help


Jill

iPhone 7 Plus, iOS 11.3, White screen

Posted on Apr 25, 2018 6:00 AM

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Question marked as Best reply

Posted on Apr 25, 2018 6:06 AM

Restart your iPhone, iPad, or iPod touch - https://support.apple.com/HT201559 - "Follow these steps to force restart your device:


On an iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.


If your iPhone, iPad, or iPod touch won‘t turn on or is frozen - https://support.apple.com/HT201412


If that doesn't work see this Feb 2018 post by Kappy: https://discussions.apple.com/thread/8297953?answerId=33082453022#33082453022

1 reply
Question marked as Best reply

Apr 25, 2018 6:06 AM in response to jillfromgraham

Restart your iPhone, iPad, or iPod touch - https://support.apple.com/HT201559 - "Follow these steps to force restart your device:


On an iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.


If your iPhone, iPad, or iPod touch won‘t turn on or is frozen - https://support.apple.com/HT201412


If that doesn't work see this Feb 2018 post by Kappy: https://discussions.apple.com/thread/8297953?answerId=33082453022#33082453022

white screen on iphone 7, white screen on iphone 7

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