DHL Scam Email - Have I compromised my Iphone 7?

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14 points

DHL Scam Email - Have I compromised my Iphone 7?

Hi Guru’s!!

I have been assisting my elderly parents with their email as they are getting an influx of junk mail to their email address.

They received an email a few times from DHL stating they have a parcel requiring delivery. Each time it was sent i would forward it to spam@apple email address and send it to junk and flag it as junk.

This last time I received it it had this line in it at the top saying that

Do you classify this email as unwanted/spam? Please report the sender by clicking this link

I thought finally the iphone was intuitive again and saw that I keep rejecting their emails and when I clicked the link it started rolling through opening 4 or 5 different webpages until i quickly realised what was happened and closed all my safari pages.

Can anyone tell me if this could have compromised my iphone 7 plus and if so how can i rectify it?

Thank you in advance!! Have attached a photo of the email for reference.

MacBook Pro (13-inch Late 2011), OS X El Capitan (10.11.1)

Posted on Apr 28, 2018 9:58 PM

Reply

Answer 1

Joseph_S.

Community Specialist

Apr 30, 2018 9:38 AM in response to Rubibne

Hi Rubibne,

It sounds like you're having some issues with spam email. I can help you out with that.

That you're receiving phishing, spam, or scam emails isn't an indication that there's anything wrong with your device or that it is compromised in any way.

Check out the info here to help with phishing and other suspicious email:
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Hope that helps!

Thanks for using that Apple Support Communities.

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