Stuck keys on Macbook pro

If you cannot fix them yourself then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

I am also experiencing several stuck keys on my 2015 MacBook and took it to the closest Genius Bar. I was told it was dust under the keys so they cleaned it but the problem persisted and they said the entire keyboard would need to replaced at a cost of several hundred dollars. Mine is no longer covered under warranty and I would have to pay for the keyboard replacement out-of-pocket. This is frustrating since these keyboard issues appear to be a known problem.

I am having the exact same issue! The worst part is that Apple won't replace the machine or refund the $2,300. This computer is the worst computer I have ever endured, it is literally ruining my life! This widespread hardware issue SHOULD be a recall on the entire line of computers. I would love nothing more than to get rid of this thing.

you definitely need to go to the Genius Bar--this is a known issue with the 'butterfly' keyboard design. I have read 2 articles about this within the last 2 weeks, having gone through this myself with a 10-month old MacBook. Apparently, today a law suit has been filed, seeking status as a class action suit.

Tried the systems management reset as suggested. Thanks for the suggestion. The issue with the keys/keyboard continues after the system management reset.

Interestingly, this is not the first time this has happened. About two years ago, the same symptoms began of certain keys becoming unresponsive. I took the MacBook to the Genius Bar and they replaced the keyboard, no questions asked. The symptoms have since re-appeared and the Genius Bar staff tells me I must pay the cost if I want the keyboard replaced. I am reading about alleged defective keyboards for my model MacBook and if that is true, then replacing the keyboard will only buy me time before the unresponsive key issues re-appear yet again.

Most likely you're right. The feel of the new keyboard is quite nice, but I guess the design has some growing pains.

Apple recently filed a patent to have gaskets on the side of the keys to prevent dust, crumbs, etc from making its way in the key mechanisms. It's mostly likely going to solve the problem if it becomes practical to manufacture (since the patent doesn't guarantee that).

In the meantime, the only sensible solution is to wait for Apple to handle this problem properly, assuming they don't handle hat like the 2011 MBP.

I have this problem too, the problem keys vary. Macbook pro 13" Sep 2017. I've tried compressed air, prying the key with needle, and it's useless. The best thing that's worked is just hitting the key a couple times really hard. It's almost like a sega when you needed a pencap to keep the controller in. These new keyboards are cool but the stuck key issue is a major oversight apple! Also, I don't know if the keyboard design or whatnot, but I keep pressing ; instead of ' . It;s pretty annoying. Some comments on the new machbook while I'm here. Pretty dumb that you need an adaptor for freaking everything, true, the new USB is super fast, but they couln't have atleast kept one old school style that all the world uses? Way to keep it simple: here's my cool new laptop and my dozen adaptors, and my new lame power brick without the clasps for wrapping it and making it look tidy. Cheap. Real Cheap Apple. Fix the keyboard issue and I'll be happy, and put the clasps back on the power brick!

Do a systems management reset per the instructions here.

https://support.apple.com/en-us/HT201295

The easiest and safest way would be to make a Genius Bar appointment at any Apple Store and have them look at it.

Have you tried the SMC reset I suggested? Except for where liquid spills have occurred, the SMC reset is often successful.

I will try it but was not able to today. Since it is Mother's Day, I have been busy cooking.

Thanks. You are probably right.

Does the Moshi keyboard cover help prevent the dust and crumbs coz my macbook pro 2017 is just 6months now and i see this viral problem faced by many

It's a hardware issue. You definately don't have this problem.