my notes and contacts are gone when I changed yahoo email

Question

my notes and contacts are gone when I changed yahoo email

Hi if someone could please help. I changed my yahoo email to another yahoo email on iphone and now my notes and some of the contacts are completely gone.

iMac, Mac OS X (10.6.8)

Posted on May 2, 2018 7:38 PM

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Answer 1

Top-ranking reply

Teddy_B

Community Specialist

May 3, 2018 2:01 PM in response to acreativecard

Hi, acreativecard,

Thanks for visiting the Apple Support Communities. I understand that after signing out of one Yahoo account and into another on your iPhone, some Notes and contacts are missing. I'm happy to help!

Based on what you've described, it sounds like those notes and contacts were syncing to your iPhone from the previously used Yahoo account. Since the content is stored with Yahoo and not directly on your iPhone, removing that account from your phone will also remove the associated data. To get the contacts and notes back, I recommend signing back into that Yahoo account on your iPhone, and making sure Contacts and Notes are toggled on. If you no longer wish to receive email from that Yahoo account, just leave the Mail toggle off under Settings > Accounts & Passwords > [Yahoo account in question] (same with the Calendars option if you do not wish to sync those).

Cheers.

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Answer 2

chuck_3rd

Community Specialist

May 3, 2018 8:21 PM in response to acreativecard

Hey, acreativecard! We're really excited to hear your content is still safe in your Yahoo account.

You can add that Yahoo account back to your iPhone using the steps in Add an email account to your iPhone, iPad, or iPod touch - Apple Support . The "Set up your email account automatically" section below should help you get that set up:

Set up your email account automatically

If you use an email provider like iCloud, Google, or Yahoo, Mail can automatically set up your email account with just your email address and password. Here's how:

Go to Settings > Accounts & Passwords and tap Add Account. If you're using iOS 10.3.3 or earlier, go to Settings > Mail > Accounts and tap Add Account.

Tap your email provider. If you don't see your email provider, tap Other to add your account manually.

Enter your email address and password.

Tap Next and wait for Mail to verify your account.

Choose information from your email account, like Contacts or Calendars, that you want to see on your device.

Tap Save.

During setup, you should be asked if you want to sync Mail, Contacts, Notes, and Calendars. Make sure Contacts and Notes are selected. Then, once set up is finished, head into Settings > Accounts & Passwords > [Yahoo account] to verify the settings are correct.Then, check your Contacts and Notes to see if the missing content is visible.

Best.

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Answer 3

chuck_3rd

Community Specialist

May 4, 2018 4:42 PM in response to acreativecard

Hey, acreativecard,

Thanks for getting back with us; we certainly didn't want to hear you're still having trouble getting everything sorted. Since you are, the next step would be to get in touch with Apple Support directly, which you can do here: Contact Apple Support .

Have a lovely weekend.

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Answer 4

May 3, 2018 7:46 PM in response to Teddy_B

I still dont understand how to put that yahoo email back on my phone if I could get my notes back, contacts, etc, I dont mind having it, would you walk me through it please. I just signed on on the computer and yes the notes Im able to see on my deleted yahoo account on my computer but not on the phone. Being that I put in a new yahoo email address I honestly do not know how to take that one out and then put the old one back, please help. thanks or even leave both of them, I honestly do not care as long as I have my things back. thanks

na cy

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Answer 5

May 4, 2018 3:43 AM in response to chuck_3rd

Hi thanks so much so far so good to almost the last step where I entered the old email address then in there it says, "Yahoo is already added. This yahoo account has alredy been added to your iphone.

so then how do I sync so that I could see my notes and phone numbers on my phone. At the same time there is an icon on my phone the blue one the phones bring with a white envelope on my desktop and when I click in there my old email address is not there whats there its my new email account. Not sure if I need to get rid of that one perhaps to bring the other things back. Im scared to delete it and the contacts that I already have on my phone to be wiped out.

thanks for your help

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Answer 6

May 4, 2018 6:15 PM in response to chuck_3rd

Great thanks hopefully almost there.

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my notes and contacts are gone when I changed yahoo email

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