I have an iPod 4 for many years now and i don't know what to do with it. It keeps loading and it wont stop. I tried pressing the power button and the home button and the up volume button and the same time but it wont work. Years ago when I had it, the problem started when I didn't use it for a while and when I plugged it in to charge, nothing worked. It started to load. Somebody please help me. I know that its old but i still want it to work.
iPod touch, iOS 4
Hi there, samantha4andrews123.
I see that your iPod touch (4th generation) won't completely start up for you. I'm happy to help.
If your iPhone, iPad, or iPod touch won‘t turn on or is frozen
If your device turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
- Connect your device to a computer and open iTunes. If you don't have a computer, try to borrow one, or go to an Apple Store or Apple Authorized Service Provider for help.
- While your device is connected, force it to restart.
- On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.
- On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery-mode screen.
- On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery-mode screen.
- Don't release the buttons when you see the Apple logo. Keep holding until you see the recovery mode screen.
- When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
If you need more help
Contact Apple Support to set up service if you have any of these issues:
- You still see a black screen after charging, force restarting, or following the steps in this article.
- You see a black screen, but you can hear alerts, sounds, and vibrations.
- The screen remains black, but the device chirps when you unmute it and connect it to power.
- Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
- You can't force your device to restart because a button is broken or stuck.
- Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
Take care!
iPod 4th generation
