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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

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Can not download app

Hi! I’m using an iPhone X. the AppStore doesn’t allow me to download free applications because of my Credit card. it is written that i should verify my payment information. After the verification the message that “my credit company refused payment“ I can not do nothing. I have some limitations till middle of the may on the credit card, so the message is correct. But why should I fill my credit card info, if I download FREE software? How can I fix it, or how can I remove the present card?

iPhone 6 Plus, iOS 10

Posted on May 4, 2018 7:56 AM

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Question marked as Best reply

Posted on May 5, 2018 1:52 PM

Perhaps this article will help:


Change or remove your Apple ID payment information - Apple Support

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Can not download app

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